Make the Message Stick: Tell a Story
You’ve been there. Slide after slide flashes across the screen. Fact follows fact; data piles on data, and charts appear and disappear with regularity. To make it worse, the speaker reads each line of text, just in case you weren’t capable of figuring it all out by yourself.
When you leave a presentation like this, you [...]

Where Does Your Finger Point?
Throughout my career at VoicePro®,I’ve continued to be amazed at how skilled people are at finding someone to blame for the problems they’re having with other people. When I ask clients to describe their current conflicts and what they think are the causes, it’s always the other guy’s fault. He is argumentative. She is always [...]

Relaxation: the silver bullet in communication
Remember the showdown scenes in the old Westerns? Two gunslingers facing off at high noon? You knew the good guy was going to win by the squinting eye, the clinched jaw, the taut muscles.
Ever feel like you’re starring in that scene – except that it’s set in an office or conference room instead of a [...]

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