How Do You Respond to Conflict?

Carolyn DicksonPosted by Carolyn Dickson on June 16th, 2010 | 0 Comments

How do you respond to conflict? When you and another person are locked in battle, what do you usually say? What do you usually do?
Before you answer those questions, let’s take a look at what conflict actually is. A simple definition is found in Webster’s New Collegiate Dictionary: “the struggle resulting from incompatible or opposing [...]

Divider

Put On Your Thinking Hat

Carolyn DicksonPosted by Carolyn Dickson on May 4th, 2010 | 0 Comments

In 1985, Edward DeBono published a book that changed the way I think about group dynamics. Six Thinking Hats put forth an easy-to-understand, easy-to-implement method of communicating among team members that leads to time saving, and focused problem solving.
The premise is this: When an idea is offered, someone will like the idea, someone else will think [...]

Divider

I’m Human Too!

Luanne PaynickPosted by Luanne Paynick on April 9th, 2010 | 0 Comments

I recently had an experience that reminded me that I am human. Even though I teach people to communicate more effectively, I recently found myself in the middle of an interaction that, to be quite honest, I’m not proud of. That interaction was with someone who is important in my life. Instead of handling myself in [...]

Divider

Next Page →