Debate or Dialogue? The Choice is Yours.
In the United States, it’s often assumed that debate is the best way to settle disputes. In a debate, the objective is to win. Courtroom lawyers argue for opposing sides, and at the end of the trial one wins and one loses. In Congress, nonstop debates all too often end in stalemate. Political candidates search [...]

Go Ahead and Criticize– I Can Take It (Part 2)
Last week, I addressed the awkward and difficult task of giving feedback to a reluctant employee. It can be the most unpleasant of a manager’s responsibilities, and our clients often report that giving a negative appraisal, especially when it’s face to face, is the most stressful aspect of their jobs.
If giving feedback is this taxing [...]

Don’t Criticize Me, I’m Too Sensitive (Criticism Part 1)
How many times have I thought that in my life? Too many to count. How many times have I actually said it? Probably none, although my body language has undoubtedly screamed it loud and clear whenever I’ve felt I’ve been judged too harshly.
The workplace is supposed to be an environment ruled by reason and logic, [...]

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