Four Steps to Conveying Your Credibility

Leslie DicksonPosted by Leslie Dickson on April 20th, 2010 | 0 Comments

What gives some people credibility while other people have trouble being taken seriously? Is it because one person has more credible ideas or is telling the truth while the other is somehow less expert or honest? Not at all.
Your credibility is decided upon by other peoples’ perceptions of you and what they observe about you. [...]

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Relaxation: the silver bullet in communication

Leslie DicksonPosted by Leslie Dickson on March 18th, 2010 | 0 Comments

Remember the showdown scenes in the old Westerns? Two gunslingers facing off at high noon? You knew the good guy was going to win by the squinting eye, the clinched jaw, the taut muscles.
Ever feel like you’re starring in that scene – except that it’s set in an office or conference room instead of a [...]

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Passion! Making an emotional connection with your audience.

Luanne PaynickPosted by Luanne Paynick on March 9th, 2010 | 1 Comment

I recently had the opportunity to attend an open house at theInternational Culinary Arts & Sciences Institue (ICASI) in Chesterland, Ohio. It was a horrible night–snow, snow and more snow, made worse by wind gusts of over thirty mile per hour. In a word, it was nasty! The last thing I wanted to do was venture [...]

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