http://blog.voiceproinc.com/where%e2%80%99s-your-reset-button/ Communication Skills - Leadership Skills Wed, 18 May 2011 01:20:16 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://blog.voiceproinc.com/where%e2%80%99s-your-reset-button/comment-page-1/#comment-27 Deb Griest Tue, 02 Mar 2010 19:47:12 +0000 http://blog.voiceproinc.com/?p=231#comment-27 Great post Carolyn. Hitting the reset button is so important in tense and challenging conversations. Hitting it is a skill many of us don't have. Instead we just tend to repeat our messages louder and more forcefully, thinking that somehow they will be heard. We don't realize that our approach is what blocks us from being heard and that we have the power over the reset button. Often we would rather blame the other party for "not listening" than take responsiblity and change our approach. I love the sculpture. Great post Carolyn. Hitting the reset button is so important in tense and challenging conversations. Hitting it is a skill many of us don’t have. Instead we just tend to repeat our messages louder and more forcefully, thinking that somehow they will be heard. We don’t realize that our approach is what blocks us from being heard and that we have the power over the reset button. Often we would rather blame the other party for “not listening” than take responsiblity and change our approach. I love the sculpture.

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